1.  Introduction

Dutch Valley Roofing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, including through our website, phone calls, text messages, email, Jobber platform, or in-person consultations.

By engaging with our services, you agree to the terms of this Privacy Policy.

2.  Information We Collect

We may collect the following types of information:

Personal Information 

• Name
• Address / Property address
• Email address
• Phone number
• Billing and payment information
• Project details and service history

Automatically Collected Information (if applicable)

Website usage data (if visiting our site)

• IP address
• Browser type and device information

3.  How We Use Your Information

We use collected information to:

• Provide roofing, siding, decking, fencing, gutter, and related services
• Prepare estimates, contracts, and invoices
• Schedule and complete projects
• Process payments and maintain records
• Communicate with you about your project
• Send updates, reminders, or service-related messages
• Comply with legal, tax, and regulatory requirements

4.  How We Share Information

We do not sell your personal information.

We may share your information only when necessary with:

• Employees and subcontractors working on your project
• Material suppliers and vendors
• Payment processors and financial institutions
• Permit offices or local government agencies (when required)
• Legal or insurance representatives if required by law

5.  Data Storage and Protection

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

However, no system is 100% secure, and we cannot guarantee absolute security of information transmitted electronically.

6.  Text Messaging and Communication Consent

By providing your phone number or email, you consent to be contacted by Dutch Valley Roofing regarding:

• Estimates and proposals
• Scheduling and project updates
• Invoices and payment reminders
• Warranty or service follow-ups

Message and data rates may apply depending on your carrier.

You may opt out of non-essential communications at any time by notifying us directly.

7.  Data Retention

We retain customer information as long as necessary to:

• Complete services
• Maintain business records
• Comply with legal, tax, and accounting obligations
• Handle warranty or service-related issues

8.  Your Rights

You may request to:

• Access your personal information
• Update or correct your information
• Request deletion of certain records (subject to legal and contractual obligations)

9.  Third-Party Services

We may use third-party platforms such as Jobber, payment processors, and cloud storage providers. These services have their own privacy policies, which govern how they handle your information.

10.  Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted and will become effective immediately upon posting.

11.  Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us.